Posts in Training and Support
There is No Better Time to Offer Cash Discounting

There has been a shift in merchant processing. As a result of the 2011 Durbin Amendment Act, Cash Discounting has evolved through various interpretations of what it means for merchants to remain compliant. It wasn’t until the beginning of 2020 that regulations from card brands started to take shape, which makes this a great time to offer Cash Discounting to your merchants.

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The Best Replacement Terminals for the VX520, VX805, and iCT220

The merchant processing industry constantly changes, and so do the set of standards for the credit card terminals that we have grown comfortable using. For years, workhorse machines like the VX520, VX805 and ICT220 have been the go-to terminal for agents, ISVs, and VARs.

The PCI-Security Council recently announced updates to the new PCI-Standards (link) that have rendered these machines obsolete. Verifone and Ingenico have chosen not to recertify these machines to match the PCI-DSS requirements and have stopped production all-together. Thankfully, there are options.

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Underwriting Guidelines: How to Avoid Application Pends

Underwriting is typically used in references to banks or insurance companies, but it simply means that an institution will receive a payment and, in exchange, they agree to cover any potential risk. With regards to merchant accounts, they are technically receiving a line of credit, so it is important that a merchant account provider evaluate the business credibility and credit worthiness for any & all potential clients.

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(Part II of III) How To Present Merchant Services to Your POS Clients

In the first part of this three part series, TITLE AND LINK, I covered different approaches to take  when presenting merchant processing to your POS Prospects. In this series, Part Two, I will go over the steps I took to successfully offer merchant services to my POS clients that were using other processors. At the risk of sounding repetitive, the questions being asked are somewhat similar, but the delivery is much different.

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(Part I of III) How To Present Merchant Services to Your POS Prospects

A question I come across a lot from our partners is “What is the best way for me to introduce merchant services to my clients?” It’s a great question and one that I enjoy answering.

There is no doubt the topic of merchant processing can be difficult to cover with merchants. Chances are, the business owner has been burned by a processor in the past or spends a good portion of their week dodging aggressive sales reps. The industry has gotten a bad wrap because of this.

In this three part series, I will layout my experience in the POS and merchant processing industry and how I found success with relationship focus selling.

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Why Transparency Should be Important to ISV/VARs and Their Merchants

There’s little doubt that today’s technology is complex, and ISVs and VARs must embrace the ever-changing POS and Merchant Processing Industry to stay relevant. Dig a little deeper and one can quickly see that there are other elements at play. There is an increasing need to offer downstream transparency, from the processor to the merchant.

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