First Data has announced that they will begin to process "Short Burst Upgrades" for TLSv1.2 at the timetables listed below. Additionally, First Data will be removing non-TLS1.2 certificates beginning in February.  

First Data has announced that they will begin to process "Short Burst Upgrades" for TLSv1.2 at the timetables listed below. Additionally, First Data will be removing non-TLS1.2 certificates beginning in February.  

Merchants who are processing via IP and are not TLSv1.2 compliant will not be able to process during these 30-minute "Short Burst Upgrades" and not be able to process when the certificate is retired by First Data. Merchants with dial backup will rollover to dial processing during this time.

We strongly encourage you to identify your impacted Merchants and work with them to get their software or hardware updated to support TLSv1.2.

"Short Burst Upgrade" Schedule:
Datawire Secure Transport will be conducting a temporary “burst” upgrade to non-TLS1.2 protocols during the following timeframes:

  • February 20, 2018 at 10am to 10:30am EST (Classic)
  • February 22, 2018 at 10am to 10:30am EST (EFS)
  • February 27, 2018 at 2pm to 2:30pm EST (Classic)
  • March 1, 2018 at 2pm to 2:30pm EST (EFS)
  • March 6, 2018 at 6pm to 6:30pm EST (Classic)
  • March 8, 2018 at 6pm to 6:30pm EST (EFS)


PAX Terminals
You should have already received notice from PPS via MX Notes regarding your PAX terminals:

  1. If PPS built your PAX terminal file, they have been updated to support TLS and setup for automatic download. There is nothing further for you to do in this scenario.
  2. If you build your own PAX terminal files, follow the instructions provided in the PAX BroadPOS document to update the file for your Merchants.

Verifone Vx520
Terminal files created after May 16, 2017 with the XEFB431 application are compliant for TLS, and no action is needed.  

For terminal files created prior to May 16th, a new file build and full download will be required.

Dejavoo Terminals
For agents that build their own Dejavoo terminal files, please work with your Merchants to update their file to support TLS. If you have any questions please contact Dejavoo directly.

If Priority built the Dejavoo terminal file for your Merchant, please have them contact our First Data Client Services Team to help update their terminal(s) to support TLS. 

FD Terminals
Terminal files created on the Unity Application should be TLS compliant. These terminals auto update every 30 days to insure file compliance. However, we are recommending further review of FD terminals on your Impact List to verify that the most recent version of the Unity FD 130 Application 1.08.02 is enabled and that auto update has occurred for TLS.

For terminal files that are not configured with the Unity Application, a new file build and full download is required. Additionally, original FD terminals (FD50, 100,200,300) will need to be replaced with a FD TI model or FD130—as the hardware for these original units will not be able to meet the requirements for TLS v1.2.

VAR Solutions
First Data has been diligently working with all the top VAR providers to ensure they update their software to the new TLS protocol before the deadline. If you have any VAR merchants on the impact list we recommend you advise your merchant to contact their software provider to inquire on the update.

For assistance with new file creation(s) and/or questions regarding existing
terminal applications, please contact our First Data Client Service Team.

If you would like a list of your impacted Merchants, please contact our
Relationship Management Team.
 
Thank you for your continued partnership.
 
Regards,
Priority Innovative Solutions
(877) 515-6464